Ok, so about 2 months ago I ordered a fancy pocket knife for my boyfriend for his birthday from http://www.thebladeshop.com
, and I'll admit I ended up spending more than I planned because they had "orders over $125 have free shipping" and it sounded good.
So they immediately email me telling me the knife is backordered. I wondered why they didn't have this on the site, I wouldn't have even ordered it heh. They say they "expect 1-2 weeks to receive it before they send it to me". So I wait 2 weeks. Nothing. So I call them and tell them I want a refund, but they assure me it'll be there "any day". So I wait another week and call them and tell them I want my refund. They say "ok but it'll take 1-2 weeks to be credited to your account."
So I wait 2 weeks. Nothing.
I call them "ohhh, yeah, it'll be 2 weeks." etc etc I am like, "no, seriously, this time I want my refund." So I wait another 2 weeks. Nothing still!
Call them AGAIN "oh yes it'll be another 2 weeks." I want to scream.
So I send them emails, they send me back a generic response everytime.Finally
, I look this company up on the Better Business Bureau website and it turns out they have like 45 reports (so there could be more not being reported) of non-delivery, and like over 60 complaints of not getting their refund. The BBB site says they think this company "has no inventory, says everything is backordered, processes the payment right away, and youre screwed" in so many words!
What in the hell can I do about this? I paid for it with my WaMu (becoming Chase) bank account, credit/debit card. Will WaMu give me my money back? How do I prove I never got it?
I wish someone would hack their website so they couldnt scam people! How in the hell can they do this? I called them I told them "I know you're a scam, I hope you can sleep at night stealing people's money." She snottily and defensively retorts: "well we've been in business since 2005 so we are not a scam" ah she scoffs incredulously. I said something dumb like "well murder has been around forever and does that make it right?" and just hung up because I was about to get really pissed off.
I hate liars :( thanks for letting me rant guys :(