anyone headed up to Mt Hood Meadows this morning?
I NEED A RIDE!
WEATHER - It dumped snow all night, a bit windy higher up.Brinng a face mask and powder leash.
NEW SNOW IN LAST 24HRS 18"
Jerks should not be put in charge of stuff.
Consider this a public service announcement that people should not use the Wells Fargo down on 5th and College in Portland. Two weeks ago I went in to deposit a check at 10am. There were 4 people in line. I figured this might be some kind of fluke, an odd rush that would be taken care of quickly. Then I started eavesdropping on the transactions. The tellers (there were only two) weren't acting like they were trying to hurry at all. They were just taking their dear, sweet time. I was the fourth person in line when I got there I ended up waiting almost 20 min. When I left, there were still 4 people in line. I wrote up a comment card and walked out of the branch. Since I had asked for a call from a manager, I fully expected to receive one. No such luck. I went back in today to deposit another check. No long wait this time, but when I finally spoke with the manager, all he would give me is excuses. "A computer does our scheduling/I don't have any control over opening more windows/I just want you to understand where I'm coming from." The entire impression I got from this guy is that not only didn't he care that I had a bad experience in his branch, he didn't want to hear about it at all. I ended up just walking away while he was still talking.
I do understand where this guy was coming from. I've worked in customer service, at Walgreens, no less. I understand that when there are things outside of your control, you can't do anything. Managing employees, however, is very much within a manager's purvey.
Hint to all you customer service people out there:
1. If someone wants to talk to you about a bad experience they've had, don't act like it's a huge imposition, especially if you're a person in authority. If you're not a manager/director type, quickly and kindly direct them to someone who is.
2. If someone comes to you politely and tells you they had a bad experience, listen to them and try and find a solution, don't sit there telling them why you can't help them or why they're wrong. I didn't walk in angry, but I was really pissed after it was clear that this guy wasn't looking for a solution.
3. Having worked in customer service, I know that there are customers who expect the world of you when you've got other things to do. Not all customers are this way, however. Be sure you know the difference. Not knowing the difference can create a lot of hard feelings on the part of a customer. You're better off to listen to what people have to say and try and find a solution instead of pissing them off by trying to shoot holes in their argument.
Has anyone had good experiences with this branch or Wells Fargo in general? I love their Raleigh Hills branch. That branch is probably the only reason I still bank with Wells Fargo. All the tellers know my name, they all want to know how my life is going and they all hurry when there's a line.
Dear DP Legal-types:
Are there any do-it-yourself wills out there that are any good, or should we suck it up and visit one of you? And if so, how much is a reasonable rate for life-planning stuff?
I hope everyone doesn't mind me re-posting this. A few days back I mentioned free icecream at ColdStone. Here's the details and a reminder.
Free icecream is TONIGHT from 5pm-8pm. only 2 Coldstones are doing this. The new Clackamas store behind Krispy Kream (take 205-S to Johnson Creek Exit. Go to 82 Avenue and follow it South for 2 1/2 blocks.) and the Eugene store (no directions available.)
Not ALL icecream is free. Only the 'Reach The Sumit' creation. It is Cake Batter icecream, brownie, fudge and caramel. And I was wrong before. It's for the American Lung Cancer association (not Make-A-Wish.) Donations are appreciated.
See you there!
I'm moving from Huntsville, AL to Portland (Close In area) in June. I've got a place to crash until I can get on my feet (i.e. find a job and a place to live that allows cats). Ideally, I will for for an NGO using my B.A. in English. Pleaes comment if you have any advice on where to start looking for a job, that meets this description, or any other advice that might expedite this process.
That's right! There is a Gala for Donors this Saturday night, and my friend Michele Brooks is the Volunteer Coordinator for the Library Foundation. She still needs some good folks to help out as catering assistants to work with a local restaraunteur to garnish plates, serving trays, and to assist in maintaining a desert table. The shifts she has available are 7 - 10pm, 8 -11pm, or 9 - 12pm on Saturday, April 2nd. The Gala raises money to support the Summer Reading Program, the largest of its kind in the country! Please help support literacy in our fine city because the kids we help today will be the Baristas and cashiers and fellow drivers we bitch about in the years to come! Seriously though, if you are interested email volunteer4gala-at-hotmail-dot-com. You will be glad you did. Thanks!
Dear Terri Schiavo,
Please die as soon as possible so that the media can focus on Michael Jackson again.
I have a PDF, but I can't "write" on it. Does anyone know of a good way that'll let me type info in?
It's a "Form" and would rather have it typed for professional look than write it by hand.
Software crack? Tip/Trick?
I found a key ring with Kryptonite bike keys attached. If you can describe the key ring and how many keys are on there, I'll arrange a time to get them to you.
Does anyone have friends in Portland that would be willing to have a house show on April 9th?
My friends in the band "The Pharmacy" from Seattle need a show.
my e-mail is email@example.com
thanks so much!!!
My fellow PSU classmates and I are holding a photography exhibit that will display photos and stories about real homeless families in the Portland area. The exhibit is called "The Invisible Homeless: Visualizing Families." We are trying to raise awareness about this issue to the public and city officials. The opening night will be during Last Thursday on March 31st at 6pm. It will be at the Alberta Arts Pavilion located at 2315 NE Alberta st. The exhibit will be up for viewing until April 26th. The viewing hours will be from Tuesday thru Fridays 1 to 5pm, Saturdays from 11 to 5pm and Sundays by appointment only.
Come one come all. Hope to see you there!
If anyone is interested, PBS (OPB here in Portland) is having a Nova episode detailing the tsunami of December and showing just how it works. I wanna say 8pm but..."check your local listing"
anyone know where to purchase a mannequin?
does anyone know of any stores that sell lomo cameras (new or used)? specifically the actionsampler, super sampler, colorsplash or any holga model? i hope someone knows what i'm talking about. i know i can buy them online, but i'd rather see them in person before i buy one. thanks.
How difficult would it be for a 17 year old (lacking any real work experience, other than babysitting) to get a summer job at OMSI?
I love OMSI, but I'm thinking that without any experience, it may be less than simple to get a job there.
All right folks, time to put on the thinking caps.
What makes...a true Portlander?