AMYAZING (lamestofthelame) wrote in damnportlanders,
AMYAZING
lamestofthelame
damnportlanders

Refunds for online stores.

To make a long story short, I ordered a sweatshirt from an online store in October, and still have not received it. I have asked at least three times for a refund, often dismissed with "Oh it should be there soon we just sent it out," but this time I insisted and here is their reply:

"I wish I could give you a refund but because your item was already sent to you the best I can do is send you either another sweatshirt or items of your choice. Let me know what you'd like to do."

This time last year, I ordered a few CDs from a website, never received them, and was issued a refund. However, I paid for the sweatshirt with Paypal and the CDs with a debit card. I don't know if that makes a difference. Do I have any ground to stand on here?
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